Case Study: CA Superior Court, Orange County

Background

The California Superior Court system in Orange County issued a Request for Proposal for Skip Tracing services from qualified vendors that could assist the Court in the resolution of debts owed.

Their unique situation and needs were an ideal match for the strengths of the Enformion platform.

The Court’s debtors are often recently released from incarceration, or the information provided may no longer be valid, particularly if obtained before a period of imprisonment. To integrate effectively with the Court’s collections workflow, two data access methods, a web-based investigative research application, and a batch file processing service were required to extract and integrate contact information from the data provider and into the Court’s case management system.